Workshop Course Description

Career Development

Active Listening  NEW

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. 

Advanced Writing Skills  NEW

As a writer, you want your readers to be sincerely interested and engaged in your writing. If your message has been designed and executed effectively, you can capture your audience's full attention.

Assertiveness And Self-Confidence

The Assertiveness And Self-Confidence course will give participants an understanding of what assertiveness and self-confidence mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participants’ lives and positively affect all of them.

Video Link: https://youtu.be/mE6zygTSjEU

Basic Business Management: Boot Camp for Business Owners. **NEW**

This three-day Basic Business Management: Boot Camp courseware program includes everything a trainer needs to get new business owners started on the road to success.

With sessions on inventory management, human resources, finance and accounting, marketing, sales, and even using social networking, students will be prepared to manage their new business. In addition, your students will learn about different business structures, who is managing and who is leading, how to create a brand, and the value of a strategic plan.

Becoming a Better Learner  NEW

There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a lifelong learner and can no longer rely on what you already know. 

Building Your Self-Esteem and Self-Confidence  NEW

A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the ones you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this course, you will discover some techniques that can dramatically change how you feel about yourself and how you approach the world to get the things that you want. 

Business Etiquette: Gaining That Extra Edge  NEW

If you’ve ever had an awkward moment where: 

You aren’t sure which fork to use, 

You don’t know which side plate is yours, 

You’ve ever had to make small talk with a Very Important Person and been lost for words… 

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas you may not have given a lot of thought to before. 

Business Writing That Works  NEW

We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t. 

In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice, you can feel more confident about your own writing. This course will give you the tools to become a better writer. 

Communication Strategies

The Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide an excellent benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Video Link: https://youtu.be/ccisP3_fSgE

Conducting Accurate Internet Research  NEW

As the Internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. As research expert Gary Price puts it, “The haystack is growing, and finding the needles takes more time and requires greater skill.”   This course will teach you how to conduct accurate Internet research by creating a search plan, searching both the surface web and the deep web, and staying organized. You will also learn how to think critically and find the best sources for your Internet search. 

Conquering Your Fear of Speaking in Public  NEW

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this course is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, speak in informal situations, and present in front of small groups. 

Creating a Dynamite Job Portfolio  NEW

The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview. 

Creating Winning Proposals  NEW 

Proposals are persuasive documents that are fundamental tools in organizational funding and output. This course will look at sources of funding, types of proposals, and how to write proposals that will meet funding agencies' requirements. This will include a number of tips and techniques to increase the potential success of your proposals. An important but often overlooked aspect of proposal writing will also be covered- Building and Maintaining Relationships. Relationships are built on honesty. Potential projects must be a good fit for your organization, and your organization must be ready to do the work contained in the proposal. The most successful proposals are going to be those that fulfill the mission and values of your organization and that of the funding agencies as well! 

Creative Problem Solving

The Creative Problem Solving course will give participants an overview of the creative problem-solving process and critical problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the course.

Video Link: https://youtu.be/NCRgwJaxXxE

Creativity – Thinking Outside the Box

The course Creativity: Thinking Outside the Box will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a significant role in building a positive work environment, one in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Video Link: https://youtu.be/ZMVE29uTtLs

Critical Elements of Customer Service  NEW

While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. This course is designed around six critical elements of customer service that, when a company truly embraces them, bring customers back to experience service that outdoes the competition. 

Developing Creativity

With our Developing Creativity course, your participants will learn to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn mind mapping, individual brainstorming, and recognizing and looking for what inspires them to be more creative.

Video Link: https://youtu.be/Pnn6cxBOY3M

Developing Your Executive Presence. **NEW**

Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence? If not, is it something that you would like to develop? This one-day workshop will help you do just that by building your credibility, improving your personal appearance, honing your networking skills, and enhancing your ability to communicate effectively. You will also receive an introduction to core leadership skills.

At the end of this workshop, you will be able to: identify the elements of a strong executive presence; build trust and credibility with others; communicate effectively using verbal and non-verbal techniques; create a strong, positive first impression and maintain that impression as you build a relationship with others; and learn how to develop key leadership skills, including techniques for coaching, motivating, and delivering feedback

Digital Citizenship

Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In-person meetings are on the decline, making it necessary to engage people digitally. Being a good digital citizen means you have a set of skills to work in the digital world.

Video Link: https://youtu.be/jN8-CpIQKx0

Entrepreneurship

Let our Entrepreneurship course help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship course.

Video Link: https://youtu.be/nDufudgpK3c

Fostering Innovation. **NEW**

Fostering innovation is one of the most important ways to help your organization succeed in today’s business world.

This course covers the essential elements of fostering innovation in the workplace. Through the materials, learners will understand ways they can create an innovative workspace, key traits associated with innovative leaders in the workplace, as well as specific processes and workflows that can be implemented to help their entire team become innovative thinkers. Having the tools at a team’s fingertips will entice them to come up with more innovative ideas and increase their chances of success.

Help your business learn how to foster innovation with this one-day course.

Getting Stuff Done: Personal Development Boot Camp  NEW

Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s like any other personal challenge, like weight loss or money management. There is no simple; one size fits all answer. You must build a solution that works for you. 

Over the course of this program, we will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you so that you can start regaining control of your life! 

Getting Your Job Search Started  NEW

While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether you are already in the midst of a job search or just thinking about it, this course will help you to determine what your skill set is made up of, the kind of work that is important and realistic to include in your search, and how to get started. Today’s job market is not the same as it was even five years ago. Knowing where to go, who to talk to, and the opportunities that are available will help to shift you from someone who dreams about having a job to someone who has the job they always wanted. 

Honing and Delivering Your Message  NEW

This one-day course will prepare students to develop a message and remain on topic when they are presenting that message to the media and public without straying from the point or points they want to make. The final session will give students the opportunity to craft and hone a message of their own. 

Identifying and Combating Fake News  NEW 

In this day and age, it’s becoming increasingly important to learn how to recognize fake news and deal with it if necessary. 

Learning Objectives 

Define ‘fake news’ 

Recognize the difference between ‘fake news’ and objective reporting 

Understand the impacts of ‘fake news’ on your organization 

Examine proactive strategies and how they work 

Learn reactive strategies and why they are essential 

Discover opportunities for promotion and growth within ‘fake news’ 

Create your own ‘fake news’ action plan 

Influence and Persuasion  NEW 

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This course will help participants learn how to influence and persuade in a variety of areas. 

Interpersonal Skills

The Interpersonal Skills course will help participants be unforgettable by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed to start a conversation, move a conversation along, and progress to higher levels of conversation.

Video Link: https://youtu.be/kLwhDdTARbY

Introduction to Neuro-Linguistic Programming (NLP)  NEW

Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In order to truly achieve the results that you want to achieve, you must master the art of bringing your unconscious thoughts to the surface so that you can have real choices over how you interact with and respond to the world. Neuro-linguistic programming can give you the tools to do just that. 

In this introductory course, you will learn the basics of neuro-linguistic programming. We will give you the tools to manage your thoughts and thereby manage yourself. 

Managing Pressure and Maintaining Balance  NEW

When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on is essential for peace of mind and growth. This course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. 

Mastering the Interview  NEW

The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In this course, participants will explore how to prepare for an interview and become familiar with the types of questions to expect, as well as the questions they should think about asking. They will learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up on their interview sessions.

mLearning Essentials

With our mLearning course, your participants will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, participants will possess the skills needed to use this new technology to educate employees and clients more efficiently.

Video Link: https://youtu.be/YCja_ehd9C8

Negotiation Skills

The Negotiation Skills course will give your participants a sense of understanding their opponent and confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Video Link: https://youtu.be/xqYRmqNpGTA

Networking for Success  NEW

Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. These achievements don’t come through a direct sales approach, however. They come from being interested in helping others, in listening, and in purposefully meeting and introducing people to one another. In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centered connections and online spaces such as LinkedIn. 

NLP Tools for Real Life  LEVEL 2  NEW

Neuro-linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choices over how you interact with and respond to the world. 

Once you have a grasp of NLP's basic principles, you might be interested in learning about some tools that can help you do more with NLP. This course will give you some hands-on experience with important NLP techniques, including anchoring, establishing congruence, developing rapport, creating outcomes, interpreting and presenting information efficiently, and even some self-hypnosis techniques. 

Personal Branding

With our Personal Branding course, your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand, so protect it. Live it.

Video Link: https://youtu.be/MAtgYKS4TpQ

Personal Brand: Maximizing Personal Impact  NEW

Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’” 

This course is an exploration about the type of impact we want to have in life and work. Participants will consider and define the influence that they can have on their life and work. They will also learn skills for success and how to create those circumstances. 

Project Management (updated Aug 2023)

Over the years, project management has evolved to adapt to the changing needs of businesses and industries. The PMBOK 7th edition has been upgraded to address the latest industry trends and emerging technologies and provide new techniques for navigating complex project environments. It’s important to note that the PMBOK 7th edition does not replace previous editions but builds upon them to provide additional guidance and best practices. This edition shifts the focus from a process-based approach to a principle-based one emphasizing flexibility with complex and changing projects.

Video Link: https://youtu.be/dRQeT6AsDbc

Project Management: All You Need to Know  NEW 

Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit from project management tools. These time-tested tools can help you get that small project done well, under budget, and on time. This workshop is not intended for those looking to be certified as project managers but rather for those who complete projects at work from time to time. 

In this course, you will gain experience using the most common project management execution tools, from Project Tracking Forms and Risk Monitoring Tables to Communications Plans, Change Request Forms, Issues Logs, and Lessons Learned Forms. Your small projects will be more successful than ever! 

Project Planning: All You Need to Know  NEW

Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit from project management tools. Statements of Work, Work, and Resource Breakdown Structures and Project Planning documents can help you to get that small project done well, under budget, and on time. This workshop is not intended for those looking to be certified as project managers but rather for those who complete projects at work from time to time. 

In this course, you will gain experience using the most common project management planning tools and will completely plan a case study project from Statement of Work through Work and Resource Breakdown, Scheduling, and end up with a completed Project Planning Worksheet. Your small projects will be more successful than ever! 

Public Speaking: Presentation Survival School LEVEL 1  NEW

This course will teach you how to manage your thoughts, body language, nervousness, and speech patterns to present yourself professionally. You’ll also learn how to present at meetings, use the five-S pattern to prepare a good presentation, and punch up your presentation with visual aids. 

Public Speaking: Speaking Under Pressure LEVEL 2  NEW

This course has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization. 

Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas and then being able to convey them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations. It requires the presence of mind, goal orientation, adaptation, and judgment. It also requires differentiating between oral and written communications. 

This course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information. 

Research Skills  NEW

In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report, or proposal, how do you find information that you can count on? 

This course will teach you how to research any topic using a number of different tools. We will start with basic techniques, such as reading, memory recall, note-taking, and planning. We will also talk about creating different kinds of outlines for different stages of your project and how to move from the outline to actual writing, editing, and polishing. Most importantly, we will talk about how to use all kinds of sources, including a library’s Dewey Decimal System, journals, and the Internet. 

After you complete this course, you’ll be ready to find reliable information on any topic and turn that information into a compelling, accurate piece of writing. 

Self-Leadership  NEW

Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behavior and results, focus, practice, and learning were necessary to achieve their goals. 

Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This course will help participants internalize the four pillars of self-leadership and make meaningful, empowered choices while taking action to get where they want to go. 

Skills You Need for Workplace Success  NEW

There have been a number of studies that identify the key skills that workers need to be successful. Various studies call them different things - critical employability skills, soft skills, or transferrable skills. Regardless of the name, these skills are critical for workplace success. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. Many of us possess one or more of these attributes already and perhaps all of them. Luckily these skills can be improved upon through training. 

This course looks to take you from where you are now to a new level of understanding of the key skills that will help to make you successful at work. 

Telework And Telecommuting

Through Telework And Telecommuting, your employees will see a significant improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Your participants will establish the additional skills needed to succeed in their work-from-home environment.

Video Link: https://youtu.be/Wqrl9NyWSKQ

Ten Soft Skills You Need

With our Ten Soft Skills, You Need course; your participants will begin to see how important it is to develop a core set of soft skills. Your participants will improve on almost every aspect of their careers by managing and looking at how people interact and seeing things in a new light.

Video Link: https://youtu.be/wWW3cBRHkWo

The Cloud and Business

With our The Cloud and Business course, your participants will discover the specifics of how the cloud can be a helpful business tool. With a clear understanding of the cloud, your participants will be able to make the best decisions for their customers and business.

Video Link: https://youtu.be/fjCD0fAuYOo

The Minute Taker's Workshop  NEW

No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place. 

If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this course, you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed. 

Time Management

The Time Management course will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all of this and more during this course.

Video Link: https://youtu.be/QyqyhwYFTfI

Women in Leadership

With our Women in a Leadership course, your participants will learn how women change the workforce. Through this course, your participants will gain a new perspective on the workforce and the benefits of hiring and promoting women to higher positions.

Video Link: https://youtu.be/kWRKB7N_3-g

Working with the Media  NEW

The media is more widespread and pervasive than it’s ever been, and its reach is growing all the time. Depending on your line of work or hobbies, or just a plain twist of fate, you could end up being the answer part of a question-and-answer session with a member of the media. 

It’s easy to become nervous or tongue-tied when being in this situation. Plenty of people get distracted when they consider that what they are saying could very soon be on some news organization’s website or Twitter feed. 

Being uneasy is perfectly understandable, but you can learn to deal with the media on a one-off basis or as a recurring situation. This course will give you the tools you need when dealing with the media and putting your best foot forward without putting your foot in your mouth. 

Working Smarter: Using Technology to Your Advantage  NEW

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP, and someone has left the printer jammed, or we need coffee, and the coffee pot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course will show you how to leverage technology to work smarter, not harder. 

Writing Reports and Proposals  NEW

It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes. Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. 

Having a method to prepare these documents will help you be as efficient as possible with the task. This course will build on a solid base of writing skills to present information in formal, informal, and proposal styles.